Chris refinanced to pay for renovations

“All I was doing was servicing my old loan. I didn’t know I was allowed to use the equity to buy other things.”

When Chris La Fou met UNO founder Vincent Turner in a bar one night, the two got chatting about what most people chat to Vincent Turner about: home loans. There was a lot Chris didn’t know. The Sydney electrical network operator was frustrated as he’d been itching to renovate his Dolls Point home – but there was no flexibility in his mortgage. As interest rates went up, his mortgage repayments got indexed accordingly and he was unable to access any extra funds. “[My rate] went up to something like 8 or 9% at one stage,” he says. “I was paying that interest rate return but the current interest rate was only [around] 4.79%.”

“All I was doing was servicing my old loan. I didn’t know I was allowed to use the equity to buy other things.” Like many homeowners, Chris hadn’t considered refinancing his home loan. It wasn’t really something he knew much about. He didn’t know, for example, that one reason borrowers refinance their loan is to access the equity in their home. Borrowers often do this to renovate a property, consolidate debts – even to access money for a holiday or big ticket purchase. “All I was doing was servicing my old loan. I didn’t know I was able to do certain things or allowed to use [the equity] to buy other things,” admits Chris. “I thought it all had to go into your property.” Aside from the renovations, Chris also wanted to buy a car. And, if he was being perfectly honest with himself, the former surfer wouldn’t have minded a trip to Hawaii. He’d said no to the boys on multiple occasions but next time, he was determined to join them. Chris logged onto unohomeloans.com.au. After having a chat with UNO home loan adviser Paul Sealey, he switched lenders altogether from National Australia Bank to MAS.“The streamlining of that was smooth and once it all went ahead, it took a process of around four weeks to do,” says Chris. “Within a week [of settling] I had access [to the equity].” While Chris admits he found the process of refinancing online a little disconcerting at first, now that he’s gone through the whole process, he would definitely do it again. He enjoyed having a chat with Paul and settling with Crystal Bowman who offered support on the phone, which sped up the process and made the experience more personal, he says. uno customer Chris La Fou, centre, with uno adviser Paul Sealey and home loan support, Crystal Bowman.“UNO was actually quite upfront with regards to the process because with refinancing, a lot of institutions can delay the process with stalling tactics. Crystal was pretty spot on with regards to the timeframes.” Chris is now driving a Subaru Levorg and plans to start renovating his house after Christmas. He wants to give the place a paint, put down new carpet and bench tops and add a splashback to the kitchen. And he’s even said yes to the boys’ next trip to Hawaii. “I’ve got enough for the count now with something like $50,000 dollars on the side that I can use that for a trip away and for renovations that I actually want to do personally to my house. I’ll probably put plantation blinds up and then I’m thinking of getting an interior designer in. “All my debt now is tied into the one product, which I’m quite happy about. I consolidated all my debt into one. And I have a better rate of interest.” Chris says when he explained the situation to his mum, she thought he was a bit fruity. “She was really concerned. I said, ‘I’m actually getting a loan for my car. Instead of Paying 12 or 13% on a personal loan, in the end, you’re paying south of 4% on the mortgage.” He now pays a lot more attention to the market and interest rate movements. “I do take more notice now because inflation’s going to rise by the end of the year and [I’m considering] an investment property – maybe in the future.” Chris refinanced his loan over 25 years but plans to be out of debt in 8-10. “It’s allowed me to do a lot of things I didn’t think I could do,” he adds. “I’ve achieved everything I wanted to achieve.” If you'd like to talk to a UNO broker about how a refinance can help your renovations book a call with our customer care team today. This information in this article is general only and does not take into account your individual circumstances. It should not be relied upon to make any financial decisions. UNO can’t make a recommendation until we complete an assessment of your requirements and objectives and your financial position. Interest rates, and other product information included in this article, are subject to change at any time at the complete discretion of each lender. Book a call in with UNO
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Orange square icon with a black network-like symbol and the words 'Good' in green twice and 'Bad' in red in the bottom right corner on a white background.ANZ logo next to the words 'Possibly' in orange and 'Good' twice in green on a white background.White rectangular shape with rounded, scalloped corners on a transparent background.Logo with blue and purple geometric shield shape on left and three green words 'Good' arranged in a triangular layout on right.A dark blue letter Q with a red and turquoise diagonal arrow inside it, followed by the word 'Possibly' in orange, and the word 'Good' twice in green font on the right side.White rectangular shape with rounded, scalloped corners on a transparent background.Macquarie Bank logo on the left with the word 'Possibly' in orange and 'Good' written twice in green on the right.Suncorp Bank logo with the word Good repeated three times in green text on a white background.Yellow diamond shape with a black folded corner followed by the word 'Good' repeated three times in green text on a white background.

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Jayne Calam
March 4, 2026
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I honestly couldn’t recommend Jake de Ruyter more highly! From start to finish, he was absolutely amazing. He made the entire process smooth, stress-free, and easy to understand. His communication was excellent, he was incredibly quick to respond to emails, phone calls, and messages. No matter what we asked, he got back to us straight away and explained everything clearly, which made the whole process feel so much less stressful. Thank you for such an outstanding experience!
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February 26, 2026
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Scott and his team has been absolutely wonderful to work with from start to finish. What could have been a very stressful experience was made so much easier thanks to Scott’s support and dedication. I truly appreciate all the hard work he has put in to help me secure the best outcome possible. I would highly recommend Uno Home Loans to anyone looking for reliable and knowledgeable financial assistance.
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Michael
February 13, 2026
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I contacted Uno on a whim about refinancing a small loan. Once I was in communication with Mike Parsons, I knew I was in safe hands. He was patient throughout the process and I appreciated his personalised, purposeful and professional service, especially the following up when it was required. Mike also comes highly recommended for his knowledge.
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February 4, 2026
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I reached out to Mike Parsons and he was knowledgeable, tailored his advice to my specific situation and offered options which were aligned with my goals. Above all he was understanding and professional.The whole process was smooth and stress-free. Mike offered exceptional service and kept me updated throughout the whole approval process.
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Mac
February 4, 2026
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I highly recommend Mike Parsons from Uno Home Loans. He is a clear, patient communicator who made the complex loan application and settlement process easy to understand. Mike is very thorough and reassuringly meticulous with documentation. He was generous with his time, always prompt with answers, and handled multiple applications and extensions for us seamlessly, while giving useful advice on loan options along the way, even if it meant more work for him. Most importantly, Mike secured us a great loan when other brokers couldn't. I’ve already recommended him to friends and will continue to do so. The best broker I have used out of the several i have interacted with.
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Christian Hartwig
January 28, 2026
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Worked with 4 brokers now, 2 from uno one two with lendi. Uno is best, and jake is the best from uno. <3
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Shona Vetenibua
January 5, 2026
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We can’t recommend Paul highly enough. He truly went above and beyond for us and made what could have been a stressful process feel simple and manageable. Paul’s communication was clear and honest from the start. He was straight up about everything, provided us with a clear list of what we needed to supply, and then took care of the rest. He was transparent throughout the entire process and always took the time to answer our questions — no matter how big or small. As first-home buyers purchasing in a new country, we were nervous going in, but Paul made the whole experience easy and reassuring. We felt supported every step of the way and genuinely appreciated his professionalism and guidance. Very appreciative of everything Paul did for us — we couldn’t have done it without him.
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Miten Chauhan
December 31, 2025
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We had the pleasure of working with Paul Davey to secure a home loan for our first home. Paul was extremely knowledgable and helped make the entire journey of securing a property in Australia a breeze. We can't thank you enough for everything you did Paul, you are a true legend. Thank you very much! We'll be back for our next property.
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Jamal Miller
December 29, 2025
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Mike was recommended to us by a friend and exceeded expectations. He was extremely informative, patient, and flexible, and made our first home purchase a smooth experience. Beyond securing a great rate, the real value was how he managed all communication between solicitors, lenders, and other parties. This made settlement seamless and was incredibly helpful for us as time-poor buyers. Highly recommend.
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Tutana Outram
December 20, 2025
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Jesse provided exceptional guidance throughout our refinance, home sale, new purchase, and the construction loan for our family home. His professionalism, clear communication, and attention to detail made every stage of the process seamless. Highly recommended.
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Stephen Hutchinson
December 18, 2025
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We would like to thank Scott Wilkinson for all of his help refinancing our home loan. The service was excellent. Highly recommend Scott and UNO.
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Alice V
December 5, 2025
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great experience - very supported throughout the whole mortgage arrangement process
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