How uno helped Lee and Danny pay off their debt and get a better home loan

Nearing the end of a fixed loan term with one of the Big 4 banks, Lee and Danny were wondering if there were better loan options available to them. That’s when they stumbled across uno.

A couple of months ago, Lee and Danny Lythgo were shopping for rates online. The couple were nearing the end of a fixed loan term with one of the Big 4 banks and wondering if there were better loan options available to them. UNO Home Loans came up in their feed and Lee clicked on the link. As an Active Home Loan Manager, UNO not only brokers loans from 30 lenders (including the Big 4), it continues to monitor customers’ home loans and lets them know when there are better loan options available. This was great news to Lee and Danny, who were keen to lower their interest rate and consolidate their debt. With a number of credit cards and personal loans, the Lythgos had accrued some additional debt to their loan they were eager to pay off as soon as possible.

Refinancing to pay off debt and get a lower rate

After UNO’s loanScoreTM technology identified some better rates in the market, one of UNO’s customer service team got in touch with Lee to find out more information. “Maria was lovely and understanding of our current situation. We were in a fixed rate arrangement with one of the Big 4 banks for another month or so. We arranged to make contact again a couple of weeks prior to the expiry of the fixed term so some investigation could be undertaken,” says Lee. From there, the Lythgos were introduced to one of UNO’s brokers over the phone to go over some details: current interest rate (3.88%), current lender (Westpac), years remaining on the loan (20), value of the property etc. “Akin was also terrific to deal with,” says Lee. “He spent about one and a half hours speaking to us to gauge our current situation, what we were hoping to achieve by refinancing, as well as our longer term plans. He was very thorough and understanding.” As the only Active Home Loan Manager in Australia, UNO proactively keeps an eye on its customers’ home loans to make sure they’re still the best fit for their situation. Interest rate movements, fluctuating property prices – and personal changes such as pay increases – can all affect how ‘good’ someone’s home loan is. Because the Lythgos had been on a fixed rate for a few years, it was likely there were now better interest rates around.

UNO can negotiate with your lender – or switch you to a new one

The thing that sets UNO apart from other brokers is its Active Home Loan Management proposition. UNO can help customers refinance their home loan by negotiating with their current bank or lender for a better rate. Or, if their current bank or lender won’t come to the party, UNO can also help customers switch over to a new bank or lender – a process many people find daunting or awkward. For the Lythgos, having UNO actively involved in refinancing meant removing a lot of the stress from the process – and also freed up their time to spend on something they’d rather be doing. “Remonda’s role was to guide us and help us through the refinancing process with CUA (Credit Union Australia), who were identified as having the best refinancing option for our purpose,” explains Lee. “The amazing responsiveness of Remonda’s communication and guidance, assisting me in getting all the ‘ducks in a row’ was impeccable.” With the help of UNO, the Lythgos were able to switch lenders from Westpac to Credit Union Australia (CUA) and get a better rate, now reduced by 0.42%. They sliced their remaining loan term from 20 years to 14 – and reduced their monthly repayments by $700. By consolidating their credit card and personal debt into the same loan, the repayment they’re making each month is now more manageable and not only paying for their home, but paying off their debt as well. Plus, UNO was able to save the Lythgos $117,600 over the life of the loan.

As Australia’s only Active Home Loan Manager, UNO can:

  1. Help you get the right home loan for your situation
  2. Monitor your loan and let you know whether it’s still the best loan available to you (even if you didn’t get it through us)
  3. Help you renegotiate with your current bank or lender, if your current loan is no good
  4. Help you switch banks, if your current bank or lender won’t come to the party All this ensures you are winning at home loans, all the time.

As a loanScoreTM subscriber, what do I get?

  1. A dedicated mortgage adviser who you can ask anything home loan or property related. Their job is to ensure you win at home loans and spend less time thinking and worrying about this stuff.
  2. loanScoreTM, our unique technology that monitors your home loan/s daily to know if you’re getting a good deal or not (even if you didn’t get the loan from us).
  3. Amazing tools including property reports, borrowing power calculators, education and articles, checklists and more.

What does it cost?

UNO doesn’t charge a fee to customers to actively manage their home loans.

Who is UNO?

UNO is Australia’s first active home loan management service helping Australians to broker a better home loan and stay on a better home loan as long as they have one. UNO uses the power of technology, a smart digital platform helping customers find and apply for a home loan across 30 top Australian lenders, and a team of home loan specialists helping customers negotiate with lenders and navigate the home loan process. UNO is different because they are proactive in finding savings for customers via a three stage Active Home Loan Management System, analysing home loans every day, alerting customers when they can save and acting on their behalf to either renegotiate a better deal with their current lender or switching them to a new lender. Get startedPhoto by Jarek Ceborski on UnsplashBook a call in with UNO

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TESTIMONIALS

What our customers are saying

John Cahill
March 7, 2024
Scott Wilkinson was my broker last year when I sought finance for a new property investment and refinance for my property port folio. He was an absolute delight to work with. He was always professional, on time and always available to talk at a moment's notice to discuss my credit options and give well considered advice; usually this was very much after-hours due to my work commitments during the day. He was always happy to talk. I had not used a mortgage broker in a long time opting to do the re-financing myself. This was primarily due to disappointing experiences I'd had with mortgage brokers in the past. However with the increasing complex nature of dealing with credit providers, I could see that I needed a good advocate to act on my behalf for this particular refinance. In all honesty I did not hold much hope that in the current credit environment I would be able to secure the finance I required for the new property investment I was wishing to secure. Scott found a way however and was able to secure the finance along with the refinance of my portfolio. I have since referred friends to Scott and I know they have been very happy with his work. He is ideal for property investors who have busy day-jobs and need someone who understands property investment strategy and is able to tailor credit advice and options to their needs. Scott provides this advice and information in a way that is clear and concise. He kept me up to date continually during the application process. He made what could have been a very stressful and frustrating process easy and straightforward. I could not recommend Scott and the team at UNO Home Loans more highly. They are all a delight.
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Sally Mackenzie
February 19, 2024
We chose Uno Home Loans from their impressive web site knowing we were going to find it hard, on many fronts, to qualify for a home loan. We were incredibly fortunate to be assigned Mike Parsons as right from the get-go, despite the complexities, he hit the ground running for us. He was incredibly knowledgeable, with years of experience but what was immediately apparent and impressive was that he was totally invested in getting us over the line, doing absolutely everything possible, including working around the clock. Despite it being a relatively small loan in the order of things, Mike never missed a beat, getting docs ready, following up and answering every request from the proposed funder immediately. He kept us informed on progress the minute anything happened, and again if anything needed to be done, he was right on it. In short, we highly recommend Uno, and Mike, knowing what a remarkable job he did, over many weeks, to get us our loan. He got us a great deal, with far better rates than we expected, so we couldn't be happier. In fact, without doubt, you'd be hard pressed to find a more personable, sharp, hard working, dedicated professional who clearly prides himself on getting his customers standout results.
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Rod
February 13, 2024
Scott and his team were just A-mazing. We felt supported through the whole process with the greatest quality and care. Every question answered right in time, or even before we asked. The process was smooth and we got the best outcomes we could have wished for.
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Angela Biddle
February 6, 2024
Our mortgage recently came up for renewal, and with interest rates skyrocketing we were looking for ways to minimise the impact. Michael and his team were proactive and attentive. Michael spent time with us to understand our circumstances. He found mortgage options that worked with our current financial situation and longer investment plans. He presented clear options, providing guidance where needed. He and his team were helpful and responsive - streamlining the process and keeping us updated through the negotiations. In the end, Uno did the heavy lifting and secured a significantly better rate than our current bank offered, all with friendly, personal service. We would highly recommend UNO Home Loans.
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Fotis Bikas
January 15, 2024
I cannot help but congratulate Scott Wilkinson of UNO Home Loans for being an absolute credit to both his company and the entire loans industry. Scott is a truly rare gem of a broker in that he will not only go the extra mile to achieve for each customer the very best deal, but his knowledge of all and sundry within the industry is unsurpassed (you will see what I mean if you speak to him). Additionally, Scott has a clear passion for imparting his wealth of information with each customer, whereas the conversation with most other brokers would simply be over if they could not get you the best deal. For me, Scott Wilkinson of UNO Home Loans stands head and shoulders above the competition and I feel privileged to benefit both from his expertise and professionalism whenever it is time for a refinance or new loan.
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Tomoharu Matsui
January 11, 2024
Michael Parsons helped me a lot when it's difficult to establish my capabilities in loan.
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Gillian Kearon
January 9, 2024
I highly recommend Mike Parsons as a mortgage broker. I couldn't fault the service provided by UNO. Thanks Mike!
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Taner T
December 20, 2023
Thank you Eren Tan for the amazing service and support. Our Loan was a little tricky and complex for other lenders but Eren managed to get it over the line in record time. His professionalism and dedication to our needs was exceptional. If you need a Loan no matter how complex your situation, make sure you contact Eren at UNO Home Loans.
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Karaipu Brown
December 20, 2023
Buying & selling a house at the same time is very stressful but Scott Wilkinson from UNO home loans made sure we knew what was happening & took most of the stress away. He always kept us up to date and if we had a concern or wanted clarification on something we were able to call him, if he didn’t know the answer straight away he will find out and contact us back.. now we are enjoying our new house and turning it into a home :)
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Chris Anderson
December 18, 2023
Just completed my first loan with UNO which was so much easier than with other other brokers I have used in the past. Our broker MIKE PARSONS always had time for me and broke things down for me in the simplest of terms and was very patient with my silly questions and my constant changing of plans. I wish I had used them in the past as I wouldn't be in the situation I'm in now. Can't recommend them highly enough. Thanks UNO and Thanks MIKE 😊
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Stephen Broomfield
December 11, 2023
To be able to recommend Scott Wilkinson for your mortgage broker was a privilege. We had deals fall through but Scott supported, guided and stuck with us, proper partnership. The whole team at UNO helped us and supported us right through to after settlement. Made sure everything was correct and how we are progressing. Communication was amazing and straightforward and easy to understand. Transparent. We can not Recommend Scott and the team as Uno high enough. Use UNO with confidence.
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Tarek Hussain
December 6, 2023
Can't thank Amy enough for her hard work, dedication and determination on getting multiple loans completed for me. I wouldn't hesitate in recommending Amy and the Uno team to any of my associates. Will definitely be back in the near future!
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